Buying software is easy. The tricky part is making sure the software you purchase will suit your needs. The latest application out there may be the biggest thing of the moment but it doesn’t necessarily mean it’s what you need. Once you know the specific needs of your organization, then it’s time to look at the following important considerations:
• Is the software compatible with your office platforms?
Aside from making sure that your computers meet the software’s system requirements in terms of processor speed and memory capacity, you also need to check if it can run well on a Mac or a PC or other major platforms. Compatibility is crucial especially if you have a cross platform office environment.
• Is the software easy to use?
If your company has simple needs, it doesn’t make any sense to choose software that is so complicated that it requires several weeks of training to learn how to use it. On the other hand, if the company does have complex needs then more sophisticated software is appropriate but it should not be frustrating to use. Take advantage of trial software to test a product’s user-friendliness.
• Is the software scalable?
Scalability refers to the ability of an application to meet present needs as well as future changing requirements. If you have scalable software, it will continue to work well in a rescaled environment like on a different computer with a new operating system. It will also be able to handle increasing volume of work as an organization grows. With this kind of flexibility, software investment is maximized.
• Is the software stable?
It’s great if you have software that’s easy to use and compatible with your computers, but if it’s not stable – meaning: it has a lot of bugs – then you cannot use it properly. It will freeze and do all sorts of weird things because of errors in the software programming. Because it’s hard to tell how stable a particular application is without actually using it, you can avoid the headache of purchasing buggy software by turning to reliable tech websites that provide independent software reviews.
• How is the quality of Customer Support?
When a software problem arises, what level of support is available from the manufacturer? To answer this, you will need to rely again on actual software users. Take the time out to get real customer feedback from your contacts or from users online. You want to know if the manufacturer is responsive to customer concerns and what kind of help they can offer.
Whatever type of software you’re in the market for, you should realize that it is an investment that requires informed decision-making. Save time and money by knowing and focusing on your software needs first and choosing the right product accordingly, with the help of the tips above.
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